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Knowledgebase : Troubleshooting
Gizmo Client may fail to detect and connect to the server for a number of reasons. In order to resolve the issue check the following: IF THIS IS A NEW CLIENT, VERIFY THAT GIZMO SERVER IS CONFIGURED TO ACCEPT NEW CONNECTIONS. * Registered only must b...
First, let us explain what the time displayed on the user list corresponds to. In Computer Tab, time column always displays the amount of time the user has before logout. Products that cannot be used on the specific host do not count towards user's time...
IF GIZMO CLIENT FAILS TO MOUNT CD IMAGES IN GENERAL, DO THE FOLLOWING: CHECK CD MOUNTER EXECUTABLE PATH Make sure the path to the CD mounter Software executable is correct. CHECK CD MOUNTER COMMAND LINE VARIABLES Use the preset variables configure...
THIS ARTICLE ONLY APPLIES TO DEFAULT GIZMO SKIN. IT DOES NOT APPLY TO THE NEW "METRO" SKIN WHICH DOES NOT RUN AS SHELL Gizmo client uses the system's default windows apps to open links and files. In windows 8 & later, the default web browser is Microsof...
REASON 1 If Gizmo client intermittently fails to auto start on some of your clients, it could be because the gizmo client service is not started. Check gizmo client service under Task manager - services: If the service is stopped, install the regist...
Gizmo's System Driver requires Visual C++ 2010 in order to install properly. If you are seing "SYSTEM DRIVER INSTALLATION ROUTINE FAILED" in Gizmo Server logs, make sure that Visual C++ 2010 redistributable is correctly installed on the clients. You c...
If Gizmo Client takes too long to startup (black desktop & no Splash Screen), check for the following culprits: SERVICES THAT TAKE TOO LONG TO START Disable Gizmo client (INSTRUCTIONS [http://support.gizmopowered.net/index.php?/Knowledgebase/Article/V...
It has been discovered that the ccboot windows 10 image provided by ccboot has corrupt firewall settings, preventing the manager from connecting to clients. To fix, run THIS MICROSOFT REPAIR TOOL [HTTP://AKA.MS/EASYFIX_WINDOWSFIREWALL] MAKE SURE THAT...
If Gizmo Server / Client is terminating unexpectedly, there are 3 locations you should check for information regarding the reason for the crash. * Check Gizmo Server log for errors around the time of the crash. * Check for a file named crashlog insi...
USER ACCOUNT CONTROL (UAC) is a technology and security infrastructure introduced with Microsoft's Windows Vista and Windows Server 2008 operating systems. It aims to improve the security of Microsoft Windows by limiting application software to standard...