Fixed time, Deposits and Time Offers
Posted by Panagiotis Mantzouranis on 01 June 2018 06:23 PM
There are 3 different ways you can add time to a customer in Gizmo.
Deposits are money stored in a user's account. You can deposit or withdraw money from a user at any time, using the deposit and withdraw function.
Based on the user's billing profile, gizmo calculates how much time the user can stay logged in with those deposits. As soon as the user racks up a debt equal to his deposits, he is logged out.
Keep in mind that deposits used for time are not automatically deducted from the user account unless the "Auto invoice" & "Auto Pay" options are both enabled in the settings. If the options are not enabled, the debt remains unpaid and is relfected in the user's balance.
To manually pay the debt from the user balance, use "Close balance" action and select "Deposits" as the payment method.
Fixed time is a set amount of time that the user can purchase at any time. The price of each fixed time sale is calculated based on the usergroup's billing profile. Fixed time is sold from the POS using the preset buttons. It does not expire and the time can be used on any host group the user is allowed to login.
When you want to charge a user different hourly rates based on host group they use, you should not use fixed time. Instead, deposit money to the user account.
Time offer is a product that contains time. A time offer has a price and a number of secondary options, such as usage period, expiry period, allowed host group usage and others. Time offers are sold through the POS interface.
Order of use
The order in which the above are used is: Time offers - Fixed time - Deposits