Gizmo Client fails to connect to Server
Posted by Panagiotis Mantzouranis on 19 May 2017 03:53 PM
Gizmo Client may fail to detect and/or connect to the server for a number of reasons. In order to resolve the issue check the following:
1. Verify your licenses are valid. If your subscription has expired, clients will not connect to Gizmo server
2. Update to the latest Gizmo server: Instructions in this Link
3. If this is a new client, verify that Gizmo server is configured to accept new connections.
Auto discovery only works if server and client are on the same subnet.
4. Make sure that the windows firewall on both server and client is not blocking communication.
Disable windows firewall and restart client.
Disabling the Windows 8 or 10 firewall
Disabling the Windows Vista and Windows 7 firewall
If the client still fails to connect, force the client to connect to the server's IP address.
If the shortcut is not on the Desktop:
Press windows key + R
Enter the path to gizmoclient.exe followed by: "