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Knowledgebase: Non-Gizmo Specific
Protect your client pc from customer use
Posted by Panagiotis Mantzouranis on 09 April 2019 04:31 PM

Leaving your client pc unprotected form client usage is not a good idea. Even if you spend a lot of time locking down windows control panels or blocking access to system folders, there are still a lot of things that can be changed by the customer, even if he does not intend to cause damage.

 

Some of the things that the customer can change on the client pc:

  • Install/uninstall programs
  • Modify system and app settings
  • Install viruses and malware by mistake
  • Delete files from system or apps
  • Save personal account details

In order for you to counter the above you would have to:

  • Block access to control panel
  • Create a limited account user that cannot install/uninstall
  • Install and keep up to date antivirus/anti malware
  • Find the location where apps save settings and create scripts to delete them
  • Block access to the hard disk files

Even if you succeed in the above, you will still face issues with customers that want to run a game not present on the pc, or make a change for example to mouse settings

 

A simpler way to avoid all the above is to use programs that revert change made by customer, after each reboot. There is a number of apps, free and paid, that can do just that:

All the above apps basically do the same thing. Revert the PC to the original state, after each system reboot. Of course, that means that any update you actually want to make requires you to first disable the software.

 

Another way you can protect the client pc is using a network boot solution. This allows you to boot the pc from a network windows image. This has the added benefit that you only have to modify this single image whenever you want to make any changes to the client. On the other hand, it requires high-end hardware to achieve the same speed as of that of a local hard disk.

 

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