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Knowledgebase: Usage
How To: Use Client Ordering System
Posted by Panagiotis Mantzouranis on 05 April 2019 02:04 PM

Version 2.0.300 introduced the client Ordering System.

This system allows your clients to order products, offers and bundles directly from the client interface.

To enable client side order, first make sure that the module has been enabled in gizmo settings

 

Then, choose which products customers will be able to order directly from the client interface. By default, all products can be ordered from the client interface.

 

Finally, select the payment methods that customers can choose when ordering from the client. Selected payment method is only used so that the operator can know how the customer wishes to pay later.

 

On the client interface, customers can order by selecting the "Shop" Tab on the interface:

First the customer adds the product to the cart (1) by clicking on the "$ Add to Order" = (pay with money) or (if the product allows it) "P Add to Order" = (Pay with points)

Optionally, the customer can select a payment method (2) and even add a note (3) for the operator.

 

As soon as the order is submitted (4), it appears on every manager connected, under Orders Pane at the bottom

Operator can accept or reject the order using the Accept/Cancel buttons.

The order contents can be viewed using the View button

The order can be payed with the Pay button

The complete Button marks the order completed

 

The status of the order can also be identified by the colour of the status box.

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